PDPL

PRIVACY AND SECURITY POLICY | POLICIES REGARDING THE LAW ON THE PROTECTION OF PERSONAL DATA

All services provided in our store belong to our company, Kastra Mobilya Dek. Ltd. Şti., and are operated and managed by our Company. Kastra Mobilya Dek. Ltd. Şti. may be referred to as "Store" or "Company" in all texts on the site.

The Company may collect personal data for various purposes. Below is an explanation of how and in what manner the collected personal data is collected, and how and in what manner this data is protected..

Certain personal information (such as name-surname, company information, telephone, address, or e-mail addresses) belonging to members is collected by our Store according to the user's request by filling out various forms and surveys on our Store or through membership.

The Company may, from time to time, send campaign information, information about new products, and promotional offers to its customers and members. Our members can make all kinds of choices regarding whether or not to receive such information while becoming a member; this choice can be changed in the account information section after logging in, or notification can be made via the link in the notification message sent to them.

During the approval process carried out via our Store or by e-mail, personal information transmitted to our store electronically by our members will never be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members, and will not be used for any data collection needs of third parties.

Our Company may use this information for quick solutions to identify problems related to the system and to resolve any issues or disputes that may arise regarding the service provided. It can also be used to identify users in a general manner and to collect comprehensive demographic information.

The Company cannot use the requested information for direct marketing purposes, either by itself or by persons it collaborates with, outside the purposes and scope determined by the Membership Agreement. Personal information may be used to contact the user when necessary. Information requested by our Company, or information provided by the user, or information regarding transactions made through our Store, may be used by our Company and its collaborators for various statistical evaluations, database creation, and market research, outside the purposes and scope determined by the "Membership Agreement".

Our Store undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent the unauthorized use or disclosure of all or any part of the confidential information to the public domain or to a third party.

CREDIT CARD SECURITY

The Company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is never stored in our system.

Your card payment transaction is not processed through the site, but is provided by redirection in the most secure way by İyzico / İpara payment systems.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used in accordance with the sales process and in the direction of the instructions you provide.

Information regarding the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and delivered to the relevant bank for inquiry. If the usability of the card is approved, shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment/billing/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for orders from customers shopping on our sites for the first time, the accuracy of financial and address/phone information must first be confirmed for the order to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

You can access and change all the information you provide when becoming a member. As long as you protect your member login information securely, it is not possible for others to access and change your information. To this end, during membership transactions, we operate within a 128-bit SSL security area. This system is an international encryption standard that is impossible to break.

Internet shopping sites that have an information line or customer service and specify their clear address and telephone information are more preferred today. In this way, you can get detailed information about all the issues on your mind and get more reliable information about the reliability of the company providing online shopping services.

Note: We recommend that you pay attention to the inclusion of the company's clear address and telephone number on internet shopping sites. If you are going to shop, note down all the phone/address information of the store you are buying the product from before making your purchase. If you do not trust them, confirm by calling before shopping. All information about our company and the company location are specified on all our online shopping sites belonging to our store.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links.

Advertisements published on our store's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.

In the limited cases specified below, the Company may disclose user information to third parties within the framework of legal obligations, outside the provisions of this "Privacy Policy"

EXCEPTIONAL CASES

These cases are limited to the following:

1. Complying with the obligations imposed by the rules of law in force, such as Laws, Decree-Laws, Regulations, etc., issued by authorized legal authorities;

2. To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded by our Store with users;

3. Requesting information about users for the purpose of conducting a duly initiated investigation or inquiry by an authorized administrative and judicial authority;

4. Cases where providing information is necessary to protect the rights or security of users.

E-MAIL SECURITY

Never write your credit card number or passwords in e-mails you send to our Store's Customer Service regarding any of your orders. The information contained in e-mails can be seen by third parties. We cannot guarantee the security of information transferred from your e-mails under any circumstances.

BROWSER COOKIES

The Company may obtain information about users visiting our website and users' use of the website using a technical communication file (Cookie). The mentioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and helps to dynamically produce advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from your main memory or your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

WHAT RIGHTS DO YOU HAVE

In accordance with Article 11 of the Personal Data Protection Law No. 6698, visitors have the right to apply to our Company and request:

To learn whether personal data has been processed,
To request information if personal data has been processed,
To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
To know the third parties to whom personal data is transferred domestically or abroad,
To request correction of personal data in case it is processed incompletely or incorrectly and to request that the transaction made within this scope be notified to the third parties to whom the personal data is transferred,
To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, despite it having been processed in accordance with the Law and other relevant legal provisions, and to request that the transaction made within this scope be notified to the third parties to whom the personal data is transferred,
To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
To demand the compensation of the damage in case of loss due to the unlawful processing of personal data.
The Company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending e-mails to users, or publishing it on its site. If the provisions of the Privacy Policy change, they become effective on the date they are published.

For all your questions and suggestions regarding our privacy policy, you can send an e-mail to "[email protected]". Or you can reach us via our Company's contact information,

Kastra Mobilya Dek. Ltd. Şti.